General Questions

What is cloud hosting?

In our case, it refers to on-demand, scalable, virtualized servers accessible over the internet. As with any term, other companies may have differing definitions!

How do cloud servers differ from dedicated servers?

When buying a dedicated server, typically you have to pay an initial set-up fee and commit to a contract for a year or more at a higher minimum price point than a cloud server. There is usually a lead time on the hardware, and it is difficult to change the server specification as your needs evolve, forcing you to buy something large enough for your application to grow into. You pay for the server 24 hours a day, not just when you want it up and running.

Serverlove cloud servers, on the other hand, can be deployed immediately from our easy-to-use web control panel and have no setup charge, a low minimum price point, and no commitment to a contract. As your requirements change, you can instantly scale up and down the resources you use, paying-as-you-go for just the hours your servers are running.

How do cloud servers differ from traditional virtual private servers (VPS)?

Traditional VPS providers slice up large dedicated servers to share them between customers. Typically VPS providers use a container technology such as Virtuozzo to isolate multiple users on a single server from one another whilst running a single shared instance of the operating system.

By contrast, our KVM technology enables every user to run their own isolated copy of an operating system of their choice, providing a full choice of operating systems, higher performance, deeper configurability, and stronger isolation and security guarantees.

How does cloud hosting differ from shared hosting?

Shared hosting solutions usually only give you access to your server through a web control panel, where you can manage a number of websites hosted on that server. With our cloud server, you get full adminstrator control over your server and the ability to install any software you like and configure it exactly how you wish.

What services does Serverlove offer?

We offer a self-managed cloud hosting service. As one of our customers you have full administrator access to your virtual servers and are responsible for the configuration and management of the operating system and applications that you wish to run. If you need a wider range of services, you should take a look at our sister company, Melbourne Server Hosting who offer a full range of both cloud servers and physical dedicated servers.

Do you offer managed hosting services?

If you need additional help managing your cloud servers, you should take a look at our sister company, Melbourne Server Hosting who offer a full range of both cloud servers and physical dedicated servers.

Do you provide control panels such as Plesk?

Yes, we can provide Plesk licenses for your cloud servers. Additionally you’re free to install any other control panel of your choosing.

Do you offer domain registration and DNS?

We focus purely on cloud hosting, so as to give you the best service. It also means you can bring your own domain from anywhere! We suggest using a provider like Point to provide simple, reliable and friendly DNS hosting. In terms of domain registration, you’ll need to do this elsewhere, but point the domain at Point’s name servers.

Can you provide consultancy on optimising my system for performance and scalability on your platform?

Most of our customers will be able to install and configure their systems themselves, but if you have particularly specialised requirements, you should take a look at our sister company, Melbourne Server Hosting who offer a full range of both cloud servers and physical dedicated servers.

Do you have reseller or referral schemes?

We’ll be launching this soon. Please contact us if you’re interested.

 
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